Steve Ballmer Microsoft

The New York Times’ Adam Bryant interviews Microsoft CEO Steve Ballmer about leadership. Ballmer faces constant competitive pressures, new markets, new technologies, ever changing landscape, shareholder expectations and what does he say his biggest challenge is…

Q. What’s the most challenging part of your job?

A. Finding the right balance between optimism and realism. I’m an optimist by nature, and I start from the belief that you can always succeed if you have the right amount of focus combined with the right amount of hard work. So I can get frustrated when progress runs up against issues that should have been anticipated or that simply couldn’t have been foreseen. A realist knows that a certain amount of that is inevitable, but the optimist in me always struggles when progress doesn’t match my expectations.

Balancing upside and downside is one of the core executive issues requiring leadership (more upside) and management (less downside). 

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